FAQs
Q: Where are the size charts?
A: Every product has a chart in the product's description and in the picture gallery, if you can't find a product's size chart in the gallery please send us a chat!
Q: How long is shipping?
A: Shipping is between 2 to 4 weeks usually with a 48 hrs to 72 hrs processing time
* We are only able to offer free shipping promos to some locations
Q: Do you do returns?
A: Yes you can return an item if it is still unworn, please check our return policy for more information on how to return an item.
*We don't offer free returns
Q: Where are your products from:
A: We are always on the look out for unique items and we have our vendors in Asia, Europe and United States
Q: How do we contact you?
A: Send an email to contact@vanillavogue.com
Q: How do you fulfill multiple orders?
A: If you order multiple items, they may arrive separately, our warehouses are located in different locations. Don't worry all your items will arrive swiftly and on time at your door step.
Q: I Can't find the item I am looking for!
A: Looking for a product and can't find it, send us an email at contact@vanillavogue.com
Q: How can I track my items?
A: Usually tracking ID's are uploaded into customers account within the first 7 days of purchase, if after 7 days you cant locate tracking details in your account please contact us.